BD5 Privacy Policy — Your Data Is Safe With Us

1 Introduction

Bd5 (bd5.run) places the highest value on your privacy. This Privacy Policy explains in detail what information we collect when you use the bd5 website and mobile application, how we use it, and how we keep it secure.

By creating an account or using bd5, you agree to this Privacy Policy. Please read it carefully before using the platform.

Bd5 complies with international privacy laws and GDPR guidelines. We are committed to never using your data for any unnecessary purpose.

2 What Data We Collect

Bd5 collects two types of information — what you provide directly, and what is collected automatically while you use the platform.

Information you provide directly:

• Name, date of birth, gender, and nationality
• Email address & phone number
• Mailing Address & City
• National ID or passport number (for KYC verification)
• Payment method details (Mobile Pay/Nagad number, bank account)
• Any information provided in support tickets

Automatically Collected Data:

3 How We Use Your Data

Bd5 uses the data it collects for the following legitimate purposes:

• Account management: To complete registration, login, and KYC verification processes.
• Service Delivery: To manage games, process transactions, and provide technical support.
• To ensure security: To detect fraud, prevent money laundering, and identify duplicate accounts.
• Compliance with legal obligations: To submit required reports to the relevant authorities.
• Platform development: To analyse user experience and improve our services.
• Promotional communications: To send you offers and updates, with your consent.
• Responsible gaming: To identify unusual gaming patterns and provide timely support.

4 Data Sharing Policy

Bd5 does not sell your personal information. However, data may be shared in specific circumstances:

• Payment providers: Minimal data is shared with Mobile Pay, Nagad, and banking partners solely for the purpose of processing transactions.
• Technology Service Providers: With hosting, cloud service, and security providers — all bound by our confidentiality agreements.
• Game provider: Minimal necessary data may be shared with third-party game providers for operational purposes.
• Legal authorities: To comply with court orders, government directives, or to report suspicious financial activity.
• Business restructuring: In the event of a change in bd5's ownership, data may be transferred to the new owner — however, this policy will remain in effect.

5 Cookie Policy

The bd5 website and app use various types of cookies — small text files stored in your browser.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain bd5 features.

6 Data retention period

Bd5 does not store your information indefinitely. Separate retention periods apply to different types of data:

• Account information: Up to 5 years after account closure (as required by law).
• Transaction records: Up to 7 years, as required by financial regulations.
• Cookie & Session Data: Up to 2 years after the end of a session.
• Support Contact: 3 years after last contact.
• KYC documents: Between 5 and 10 years, as required by law.

Once the retention period expires, we securely delete or anonymize your data.

7 Your Rights

As a bd5 user, you have the following rights:

• Right to access your data: You can find out exactly what information bd5 holds about you.
• Right to rectification: You can request corrections to any inaccurate or incomplete information.
• Right to erasure: You may request that your data be deleted where there is no legal obligation for us to retain it.
• Right to Restrict Processing: You can request that we stop using your data for specific purposes.
• Data portability: You may request an export of your data in a machine-readable format.
• Right to Object: You may opt out of marketing communications at any time.
• Right to Withdraw Consent: You may withdraw your consent at any time.

8 Security measures

Bd5 applies industry-standard security measures to protect your information:

• TLS 1.3 protocol is used for all data transmissions.
• Passwords are hashed and stored using the bcrypt algorithm.
• Payment information is encrypted and stored in compliance with PCI DSS standards.
• Servers undergo regular security audits.
• Automatic alerts are triggered whenever suspicious login activity is detected.
• Internal staff are granted limited access on a strict need-to-know basis.

That said, no transmission over the internet can be guaranteed to be 100% secure. To keep your account protected, use a strong password and enable two-factor authentication.

9 Third-Party Services & Links

The bd5 platform incorporates certain third-party games and services. These providers operate under their own privacy policies, and bd5 is not responsible for their data collection practices.

• Game providers may conduct their own analytics.
• Payment gateways operate under their own security policies.
• Any external links on the bd5 website lead to sites whose privacy policies are outside bd5's control.

Bd5 maintains data processing agreements with all its third-party partners, binding them to protect your information.

10 Policy Updates & Contact

Bd5 reserves the right to update this privacy policy as needed. For significant changes:

• A notification will be sent to your registered email address.
• In-app pop-up notifications will be displayed.
• The 'Last Updated' date on this page will be revised accordingly.

For any privacy-related questions or concerns, please get in touch with us:

• Email: privacy@bd5.run
• Support: support@bd5.run
• Live chat: 24/7 via website or app